Terms, Conditions and Refund Policy
Please be aware that all customers must obtain a returns authorisation code
before returning any faulty goods. To obtain an returns authorisation code please
call our customer services team on 0845 519 1507.
We offer a variety of print methods and will select the print method that offers the
best value for your order. This can be affect by the type of garment, amount of
text, number of pictures and volume of you order. If you would like us to match a
previous order or use a particular method is it critical that you inform us. This may
affect the price of your order.
All of our shirts are carefully manufactured to the highest standards. However, a
certain amount of variation in positioning and colour is normal. Unfortunately this
is unavoidable and should be considered before placing your order. If your order
does not match your order please contact us so that we can arrange returning
your products.
As our goods are all bespoke goods and produced to order we can not accept
returns unless the goods are faulty or do not match your order. Please note that
we can not accept responsibility for any failure on the part of any courier or
delivery service used to delivery goods nor can we accept any consequential
loss incurred by the customer by any action or inaction on the part of Trusted
Online Limited or any agent acting on behalf of Trusted Online Limited.
Unless specifically agreed, all invoices are payable immediately. Should different
payment terms be agreed and the customer does not make full and final payment
within those terms then Trusted Online reserves the right to pass this debt to a
third party for collection. Should this debt be passed to a third party then any
fees incurred will be passed on to the customer.
Whilst that we endeavour to stick to our quoted turnaround times please be aware
that we are very rarely subject to unexpected events which may cause us deliver
goods later than our quoted turnaround. Whilst we will try to let customers know if
their goods may be late we can unfortuantely not offer refunds.
Amazing value on high volume
orders. Due to our super efficient screen printing process,
order 100 t-shirts or
more and pay from
just £1.50 per shirt